You may return new, unopened items within 30 days of delivery for a refund, and a restocking fee may apply. Items must be returned in the condition they arrived in. The box, UPC bar code, packaging, and all other accessories must be returned. . An RMA number is required for all returns. Message us for return instructions. Items returned without a RMA number will not be processed. We reserve the right to decline any returns if the above guidelines are not followed. Do you have a question about an item or order? Contact us via eBay messaging and we will respond within 1 business day. Our office hours are 10AM-4PM PST Monday-Friday. We only respond to emails sent via eBay's messaging service. Invoices or special request are not guaranteed. If there are any issues with your tran.